How the machine works
Cashless Only
Residents purchase directly from the touchscreen using a credit or debit card. No cash, no staff involvement at point of sale.
Fully Automatic
If a product does not dispense, the machine detects it and issues a full refund automatically. No staff action needed — ever.
We Ship to You
Product ships directly to your facility on a recurring schedule. Your only job is loading the machine when the box arrives.
Always On
The machine runs on cellular — no facility WiFi needed. We monitor it remotely and manage everything on the backend.
How to restock the machine
Open the front door
Use the key provided at install. The door swings open to reveal the coil rows inside.
Match product to aisle
Each row is labeled inside the machine. Match the product in the box to the correct aisle label.
Load the coils
Insert products from the front, pushing gently until seated. Each coil holds multiple units.
Close and lock
Close the door and lock it. Restock is complete. The whole process takes under 10 minutes.
Defective product or no dispense
Product did not dispense
The machine handles this automatically. A full refund is issued to the resident with no staff involvement required.
Product was defective
Direct the resident to scan the QR code on the front of the machine. They submit a short form and receive a refund within 72 hours.
Machine issue
If the screen goes dark or the machine stops working, contact us directly. Do not attempt to service the machine.
Reach us directly
Text is preferred. We respond 7 days a week.